or call 888-888-0920
24/7 LIVE OPERATOR
We're in your neighborhood today.
24/7 LIVE OPERATOR
We're in your neighborhood today.
FAQ's
"How much will this cost?"
"I have never had to call a plumber before, what should I expect?"
"I purchased my own faucet and toilet, will you install them for us?"
"My husband and I work during the week and cannot stay home to wait for a plumber, do you have any options for us?"
"What if my job turns into a larger project, do you have any payment options?"
"I am a busy person and in the past I have had contractors who make multiple trips to fix the problem, do you operate that way?"
"How much will this cost?"
-You approve the price before any work is performed. We make sure you have all the information necessary to make the best decision possible with the options we give. You will always have a choice and never have to deal with getting an unapproved invoice after the work is completed.
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"I have never had to call a plumber before, what should I expect?"
-Kanga Rooter is serious about customer service and safety. We background check and drug screen every employee to ensure we have the best personnel in your home. Your first interaction with our company will be a friendly voice of one of our professional customer service people eager to assist you in setting up an appointment. Our technician will call you before heading to your home to ensure you are home and to let you know who is coming. Our technician will arrive in a marked truck within the time frame we have agreed to in your schedule. You will be greeted with a clean, friendly representative from our company who will not only respect you and your home but listen to you so we can come up with the best solutions for you. We guarantee your satisfaction so in the event we don’t meet you expectations simply lets us know and we will make it right.
Back to Top
"I purchased my own faucet and toilet, will you install them for us?"
-We are happy to serve you and will not only will we install your equipment but make sure it is done correctly and stand behind our workmanship.
Back to Top
"My husband and I work during the week and cannot stay home to wait for a plumber, do you have any options for us?"
-We operate 7 days a week with a full office staff and technicians ready to exceed your expectations of service. We do not charge additional for Saturday or Sunday appointments so please call now to set one up today.
Back to Top
"What if my job turns into a larger project, do you have any payment options?"
-We offer easy to apply for financing with approval on the spot. Our customers often have multiple jobs for us to take care of and love the option to spread out the cost with financing. We also accept all major credit cards, cash and checks.
Back to Top
"I am a busy person and in the past I have had contractors who make multiple trips to fix the problem, do you operate that way?"
-We arrive at your home in a fully stocked super truck with all the equipment we will need for most home repairs. If we don’t have it with us, one of our delivery vehicles will bring it to your home in minutes so we can be efficient with your time. On the other hand, many of our customers have us do “while you’re here work” and we are happy to stay and take care of anything they want in one trip. This saves you money because we are able to group the jobs together and discount the overall cost.
Back to Top
"How much will this cost?"
"I have never had to call a plumber before, what should I expect?"
"I purchased my own faucet and toilet, will you install them for us?"
"My husband and I work during the week and cannot stay home to wait for a plumber, do you have any options for us?"
"What if my job turns into a larger project, do you have any payment options?"
"I am a busy person and in the past I have had contractors who make multiple trips to fix the problem, do you operate that way?"
"How much will this cost?"
-You approve the price before any work is performed. We make sure you have all the information necessary to make the best decision possible with the options we give. You will always have a choice and never have to deal with getting an unapproved invoice after the work is completed.
Back to Top
"I have never had to call a plumber before, what should I expect?"
-Kanga Rooter is serious about customer service and safety. We background check and drug screen every employee to ensure we have the best personnel in your home. Your first interaction with our company will be a friendly voice of one of our professional customer service people eager to assist you in setting up an appointment. Our technician will call you before heading to your home to ensure you are home and to let you know who is coming. Our technician will arrive in a marked truck within the time frame we have agreed to in your schedule. You will be greeted with a clean, friendly representative from our company who will not only respect you and your home but listen to you so we can come up with the best solutions for you. We guarantee your satisfaction so in the event we don’t meet you expectations simply lets us know and we will make it right.
Back to Top
"I purchased my own faucet and toilet, will you install them for us?"
-We are happy to serve you and will not only will we install your equipment but make sure it is done correctly and stand behind our workmanship.
Back to Top
"My husband and I work during the week and cannot stay home to wait for a plumber, do you have any options for us?"
-We operate 7 days a week with a full office staff and technicians ready to exceed your expectations of service. We do not charge additional for Saturday or Sunday appointments so please call now to set one up today.
Back to Top
"What if my job turns into a larger project, do you have any payment options?"
-We offer easy to apply for financing with approval on the spot. Our customers often have multiple jobs for us to take care of and love the option to spread out the cost with financing. We also accept all major credit cards, cash and checks.
Back to Top
"I am a busy person and in the past I have had contractors who make multiple trips to fix the problem, do you operate that way?"
-We arrive at your home in a fully stocked super truck with all the equipment we will need for most home repairs. If we don’t have it with us, one of our delivery vehicles will bring it to your home in minutes so we can be efficient with your time. On the other hand, many of our customers have us do “while you’re here work” and we are happy to stay and take care of anything they want in one trip. This saves you money because we are able to group the jobs together and discount the overall cost.
Back to Top
Plumbing Tip:
Check Your Emergency Back up Pump Batteries
Standard deep cycle batteries
need to be checked every month.
Check each cap on the top of
battery for fluid, if low add
distilled water only. If the battery
is 3 years old or more we
recommend replacement.
